Your order delivery timeline will depend on the product and the time you placed it. Visit our Track Order section, one of our great features, at the bottom of the page under Great Features, or click on the order number in your order confirmation email to see the status of your shipment.
We care about the details of every order we receive, but if an error occurs, we will take care of reshipping the product to us. If there is a manufacturing defect in the product, the customer has the option to either refund the value or send the requested product and ship it for free.
Yes, you can! This will be done within the first day of receiving the order, and the customer will bear the shipping cost, provided that the product has not been opened.
Unfortunately we cannot do this after the order has been shipped.
The shipping company employee will contact you on the mobile number registered with us to coordinate with you the date of receiving the shipment. It should be noted that it is necessary to answer the calls received on your mobile so that the representative responsible for delivery can coordinate with you the date of delivery of the order.
